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UYM_109 – The Most Important Aspect Of Customer Service

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreWARNING: Swear words ahead! Customer service is the thread woven throughout marketing, sales, and your entire business. But, you can control the customer interaction. Three things you should do for your business – Teach your staff, …

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UYM_107 – Engagement Process

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreYou need a logical process to engage with people. A step-by-step system to engage with prospects and move them into and through your sales process. 7 min 38 sec

UYM_102 – Make Them The Hero

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreI’ve told you before, you need to put out press releases on a regular basis.  But don’t feature yourself – make one of your clients the hero of each new press release! 8 min 41 sec

UYM_101 – Questions & Requests

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreTwo action items for this episode: 1) Send in the questions you want answers for and 2) Send in requests for topics you want covered in the shows next year. 6 min 17 sec