January 2019

UYM_109 – The Most Important Aspect Of Customer Service

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreWARNING: Swear words ahead! Customer service is the thread woven throughout marketing, sales, and your entire business. But, you can control the customer interaction. Three things you should do for your business – Teach your staff, …

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UYM_107 – Engagement Process

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Google Podcasts | Spotify | TuneIn | RSS | MoreYou need a logical process to engage with people. A step-by-step system to engage with prospects and move them into and through your sales process. 7 min 38 sec