UYM_110 – Don’t Waste Your Money On Discount Certificates

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Spotify | TuneIn | RSS | MoreYour business can sell certificates through Groupon or similar discounters, but if you aren’t capturing the contact info of these new visitors, you’re digging your own grave. 7 min 12 sec

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UYM_109 – The Most Important Aspect Of Customer Service

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Spotify | TuneIn | RSS | MoreWARNING: Swear words ahead! Customer service is the thread woven throughout marketing, sales, and your entire business. But, you can control the customer interaction. Three things you should do for your business – Teach your staff, and yourself, how

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UYM_106 – Art Sobczak – Smart Calling

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Spotify | TuneIn | RSS | MoreWe interview Art Sobczak, author of the book Smart Calling. It’s all about how to market and sell products & services by using the phone. Art’s totally against cold calling, which is why he teaches techniques he calls Smart

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