UYM_109 – The Most Important Aspect Of Customer Service

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | TuneIn | Spotify | RSS | MoreWARNING: Swear words ahead! Customer service is the thread woven throughout marketing, sales, and your entire business. But, you can control the customer interaction. Three things you should do for your business …

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UYM_107 – Engagement Process

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | TuneIn | Spotify | RSS | MoreYou need a logical process to engage with people. A step-by-step system to engage with prospects and move them into and through your sales process. 7 min 38 sec

UYM_106 – Art Sobczak – Smart Calling

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | TuneIn | Spotify | RSS | MoreWe interview Art Sobczak, author of the book Smart Calling. It’s all about how to market and sell products & services by using the phone. Art’s totally against cold calling, which is …

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UYM_103 – Using Video In Marketing

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | TuneIn | Spotify | RSS | MoreIt’s very easy to add video into your marketing mix.  I talk about a few of the points you want to keep in mind. 10 min 26 sec